Hadoop Operational support for Enterprise Organizations

Allowing teams to focus on business value rather than operational challenges

The speed of Hadoop innovation and its functional breadth are growing fast. Although organizations across verticals have managed to build Hadoop platforms that churn their organizational data, many are lacking skills and knowledge required for successful maintenance and management of their platforms. More often than not, data engineers, data architects and data scientists are placed in administrative roles to ensure that these open source systems support complex big data deployments – rather than utilizing their skills to deliver business value from data analytics.

Indeed, once business users start utilizing Hadoop clusters for various applications, it’s nearly impossible to avoid contention issues between queries and workloads. Couple that with demands for SLAs and failing data integration jobs, and you have a recipe for extreme user dissatisfaction.

That’s where Think Big can help. As the front-runner of successful big data deployments, our team of seasoned Administrators offer flexible 24/7 Platform Support, tailored to your needs, so that your big data experts can concentrate on generating results from complex projects. Our experienced Big Data experts use advanced tools and well-defined, field-tested processes based on ITIL standards to deliver continuous improvements for Hadoop platforms and big data environments. Our staff are trained and certified in multiple distributions operating out of our secure global development centers in the US, India, Pakistan and the Czech Republic.

With years of experience at leading companies, our Platform Support within the Managed Services portfolio offers undeniable benefits:

  • Hadoop Platform Administration: a comprehensive administration, monitoring and support – including configuration and management of big data platform services (Hadoop, HBase, YARN, Pig, Hive, Spark, etc.)
  • Operational Monitoring: capacity, SLA and performance monitoring with regular reporting for the board to meet performance monitoring with regular reporting for the board to meet performance and business targets
  • Flexibility: tailored to your requirements and budget to ensure the success of your big data strategy and deployment


Velocity provides a proven set of services to help organizations wherever they are on their big data journey. From Strategy & Architecture, Analytic Solutions, Data Science, Data LakeManaged Services and Training our teams of experts can help your organization to turn your big data challenges into solutions and tangible business outcomes, faster and at low risk.